Alex Gilgenbach - Product Designer
Alex Gilgenbach
Product Designer
UX Design
Graphic DesignIllustrationAbout MeContact
I'm Alex.
a Product Designer dedicated to creating great user experiences through products that achieve user and business goals.
Alex Gilgenbach.
Strategic Product Designer with strong visual design expertise. Leading end-to-end redesigns that boost efficiency, reduce confusion, and make complex experiences easier to use.
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Work.

Connected Chillers Dashboard
Connected Chillers Dashboard

I designed a remote diagnostics dashboard that helped chiller engineers monitor, troubleshoot, and maintain critical equipment across distributed customer sites. This reduced downtime, enabled faster responses without requiring on-site visits, and improved diagnostic efficiency by 44%.

View Case Study

Vibration Diagnostics

Improving Mobile UX for Chiller Data Collection
I redesigned a mobile app used by field technicians to collect chiller vibration data, streamlining workflows and preventing data loss in low-signal areas. The update improved collection efficiency by 30% and reduced user frustration from errors and lost entries.
Case Study In Progress
Vibration Diagnostics Mobile App - Improving mobile UX for chiller data collection

Custom Reporting

Feature Enhancement for Remote Diagnostics
I created a reporting feature that enables chiller engineers to generate and share diagnostic reports more efficiently by cutting manual work, reducing the risk of data loss, and streamlining cross-team collaboration.
View Case Study
Custom reporting - feature enhancement for remote diagnostics

My Philosophy

Prioritize understanding

I believe that thoroughly understanding the problem space before designing is critical to delivering an exceptional user experience. I want to know the core business issues and user challenges that need to be addressed so time isn’t wasted solving the wrong problems.

Collaborative mindset

Design doesn't exist in a vacuum, and neither does my approach. I actively seek feedback from my team, the users I design for, and business stakeholders. Their insights not only enhance the solutions I create but also contribute to my continuous growth and skill refinement.

Passion for continuous learning

I am humble and understand that I don’t have the answers to everything. My passion for design motivates my continual learning by actively pursuing opportunities to enhance my skills. Through a variety of resources such as books, videos, courses and trainings from industry peers and leaders, my commitment to personal and professional development as a designer ensures my work remains fresh and innovative.

About.

I’m a Product Designer focused on creating digital experiences that are both highly functional and visually engaging. I understand that successful design requires balancing user needs with business objectives, and I take both into careful consideration when crafting solutions.

My mission is to translate these insights into intuitive designs that solve core challenges and drive business impact.

Get In Touch.

alexgilgenbach
Thank you for getting in contact with me. I look forward to speaking with you.
Oops! Sorry but something went wrong with sending your message. You can also contact me at alex@alexgcreative.com
Copyright © 2025 Alex Gilgenbach.
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